Privacy Policy

When you use Health Labs AI, we may collect the following types of information:

• Account Information: Your name, email address, and contact details when you create an account or fill out a contact form.
• Health and Lab Data: Lab results, biomarker data, and other health-related information that you voluntarily upload or enter into the platform for the purpose of receiving AI-powered insights.
• Usage Data: Information about how you interact with our platform, including pages viewed, features used, and session duration. This data is collected through analytics tools to help us improve the user experience.
• Device Information: Browser type, operating system, and device identifiers for security and compatibility purposes.

Your data is used exclusively for the following purposes:

• Providing the Service: Processing and displaying your lab results, generating AI-powered health insights, and enabling you to track your biomarkers over time.
• Improving the Platform: Analyzing aggregated, anonymized usage patterns to enhance features and user experience.
• Communication: Responding to your inquiries, sending service-related notifications, and providing customer support.

You retain full ownership and control over the data you provide to Health Labs AI. Your rights include:

• Right to Access: You can view all the data you have uploaded to the platform at any time through your account dashboard.
• Right to Download: You can export and download your data, including lab results and insights, in a portable format at any time.
• Right to Delete: You can request complete deletion of your account and all associated data. Upon receiving a deletion request, we will permanently remove your data from our active systems within 30 days. Backup copies may take up to 90 days to be fully purged.
• Right to Correction: You can update or correct any information in your account at any time.

To exercise any of these rights, contact us at info@nexgen-compute.com.

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit (TLS/SSL) and at rest.
• Access controls and authentication to restrict data access to authorized personnel only.
• Regular security reviews and monitoring of our systems.

While we take reasonable precautions to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

We use cookies and similar technologies for:

• Essential Cookies: Required for the platform to function properly (session management, authentication).
• Analytics: We use Google Analytics to understand how visitors interact with our website. This data is aggregated and does not personally identify you.

Health Labs AI may integrate with third-party services (such as AI providers) to deliver its features. These integrations are governed by the respective third-party privacy policies. We only share the minimum data necessary for the service to function and never share data for marketing or advertising.

Health Labs AI is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can promptly delete it.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the platform after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: